Returns & Cancellations
Cancellations: You may cancel an order anytime prior to shipment.
You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at firstname.lastname@example.org.
The following conditions also apply to Product returns:
Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.).
If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.