Introducing our new design: the Horizon privacy screen! It is an eye catching pattern that combines functionality and style as an accent piece to any outdoor space. With a powder coated finish to withstand the elements and provide a maintenance-free decorative design, the Horizon panels help create amazing outdoor areas and offer the most privacy of our designer screens.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Moderna Privacy Screen Panel
Regular price
$318.99 CADSale price$269.00 CAD
Save $49.99 CAD
Moderna- The visually appealing geometric design will be the highlight of your backyard reno or refresh. Whether installed on a patio, custom deck or as a garden accent, Moderna privacy walls provide sun shading, hide unsightly fixtures, mounts or equipment, and act as maintenance-free feature wall.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Breeze Privacy Screen Panel
Regular price
$318.99 CADSale price$269.00 CAD
Save $49.99 CAD
From classical to contemporary, Breeze privacy panels contribute form and function to any interior or exterior space. This Mid-Century modern design is often substituted for traditional lattice or installed for space definition as a room divider. Breeze draws its inspiration from traditional breeze blocks that date back to Art Deco designs in the 1930’s. These concrete blocks were used in hot climates to let the breeze through. Our take is available in textured black or white and ready to make your outdoor living space the coolest on the block.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
River Rock Privacy Screen Panel
Regular price
$318.99 CADSale price$269.00 CAD
Save $49.99 CAD
River Rock privacy screens are durable, U.V. protected sunshades used to enhance any outdoor living space. Our powder coated aluminum privacy panels are rust resistant to ensure long lasting appearance and quality. Creating seclusion for your yard or patio, River Rock privacy screens are great options for maintenance free gates, privacy railings or to be framed into timber’s for your own desired look.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
A Hideaway screens Branch privacy wall will turn your outdoor space into a modern oasis. The Branch screens timeless design can be used in a variety of applications from creating wind walls, deck privacy screens, barbecue or equipment enclosures and even simply to highlight an outdoor kitchen. These laser cut panels are sure to wow in any backyard space.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
A modern take on a slatted wood wall, Dash privacy screens by Hideaway offer sophistication while creating shade similar to that of a pergola or horizontal privacy fence. Often used in modern exterior design, the clean minimalist Dash panels will make your patio the talk of the neighborhood, and have everyone asking about who you hired to provide your backyard landscape design.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Maui privacy panels will bring a tropical vibe to your deck, patio or garden design. Landscape designers turn to these panels when looking to elevate projects, add decorative accents, or give any outdoor dining area a punch of style. Available in matte black and white powder coated aluminum, Maui partitions are also often incorporated into oceanfront interior design.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Hexx Privacy Screen Panel
Regular price
$318.99 CADSale price$269.00 CAD
Save $49.99 CAD
One of our most popular designs, the Hexx privacy screen is an eye catching pattern that can be used both functionally and to add a stylish accent piece to any outdoor space. With a powder coated finish to withstand the elements and provide a maintenance-free decorative design, the Hexx panels help create amazing outdoor spaces and offer the most privacy of our designer screens.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Hideaway prides itself on offering 100% custom products. Give a 3-5 week lead time depending on the scale & scope of the project, we can create screens, posts, and brackets to any size, design, and color.
For any information, quotes, or general inquiries into custom indoor/outdoor screens, please call us at 1(866) 933-6833 or email us at Info@hideawayscreens.ca
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Hideaway Mounting Brackets - Pack of 2
Regular price
$42.99 CADSale price$36.00 CAD
Save $6.99 CAD
Hideaway Mounting Brackets allow you to easily mount your Hideaway Privacy Screen Panels to our Hideaway Mounting Posts. They come with pre-drilled holes which align with the pre-drilled holes in the privacy screen panels, and are sold in a set of 2 along with the appropriate hardware for assembling the privacy screen + mounting brackets + mounting posts to one another. They can also be used to mount to your own wood posts or other deck post applications.
Each bracket is 1" X 1" X 68" long
** in most cases, it is recommended to have 1 pack of brackets per privacy screen panel
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Privacy Screen Mounting Post
Regular price
$129.99 CADSale price$109.00 CAD
Save $20.99 CAD
3" x 3" x 73"
Hideaway Mounting Posts are an easy to install option to mount your Hideaway Privacy Screen Panels to. Use the Hideaway Mounting Brackets to attach the Hideaway Privacy Screen Panel to the side of the posts for a clean and seamless look, or choose to face mount mount the screens directly to the back or front side of the post to fit your spacing needs.
What's in the box? Each box contains one post, one post cap, and one base plate. Please note: mounting hardware to deck or concrete surface is NOT included. 6"GRK structural lag screw recommended for decks, and concrete wedge anchors (minimum 3/8 X 3")recommended for concrete pads.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Solid Privacy Screen Panel
Regular price
$318.99 CADSale price$249.00 CAD
Save $69.99 CAD
Enjoy 100% privacy with our Hideaway Solid Privacy Screens. Available in our standard size, the Solid screen can be mixed & match with our standard Hideaway Privacy Screens.
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
Hideaway prides itself on offering 100% custom products. Give a 3-5 week lead time depending on the scale & scope of the project, we can create screens, posts, and brackets to any size, design, and color.
For any information, quotes, or general inquiries into custom indoor/outdoor screens, please call us at 1(866) 933-6833 or email us at Info@hideawayscreens.ca
Cancellations: You may cancel an order any time prior to shipment.
Returns: You may return any Product within the first 30 days after delivery, subject to the conditions described below. Refunds will be issued in the form of the original payment. If you purchased the product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Custom product orders are marked as final sale.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (damaged or missing parts) for reasons not due to our error is not subject to refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then the return will be processed.
Return Procedure: Return shipping is paid for by you. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your product. If you wish to return a product within the first 30 days after you've received the product, please e-mail HideAway at richard@hideawayscreens.ca.
Return Conditions: The following conditions also apply to Product returns: Products must be in like-new condition (e.g., no scratches, dings, bent corners, etc.). Returns must have original packaging.
Exchange: If you wish to exchange the product for another, they must be in like-new condition and within the 30 days after delivery. If the exchanged product is a higher price, you will be responsible for covering the difference.
HideAway offers free returns for products within 30 days of delivery. Materials must be unused and returned in full. Free returns are not applicable to orders that have received custom or discounted pricing.
If you would like to exchange products, it must be done within 30 days of delivery. Materials must be unused and returned in full. If you’re exchanging for a higher priced product, you will be responsible for covering the price difference.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at richard@hideawayscreens.ca.
